



Details and dimensions
| Material | ABS plastic + self-cleaning brush |
|---|---|
| Care | Empty the bin, no consumables |
| Contents | 1 reusable lint roller |
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Frequently asked questions
Everything you need to know before ordering.
Where do your products come from?
Our products are sourced in Europe and Asia, from manufacturers selected for the quality of their materials and the care they put into production. Every item goes through the same selection before joining our range: quality of materials, buyer feedback, reliability of the manufacturer.
How long does delivery take?
Your order is processed within 24 to 48 hours, then delivered in 3 to 5 working days, with a tracking number: allow 7 to 11 days in total, wherever we deliver. Full details on the Delivery page.
Do you deliver outside France?
Yes. We deliver to all of Europe (European Union, Switzerland, United Kingdom, Norway…) for €2.90, free over €70, and to Canada and the United States for €9.90, with the same delivery times as France. Outside the European Union, any import duties and taxes are payable by the recipient. Full details on the Delivery page.
What warranty do your products have?
All our products come with the 2-year legal guarantee of conformity. On top of that, you have 30 days after delivery to change your mind, no questions asked. A defect or a missing part? Write to us with your order number.
Can I pay in instalments?
We accept cards, Apple Pay and PayPal — the simplest at checkout. Klarna (pay in instalments) is also available, subject to eligibility. All payments are secure.
How do I choose the right size?
Each product page shows the dimensions and usage tips. Not sure (bed size, harness, cushion)? Write to us before ordering: we'll point you to the right item rather than leave you to guess.
What if the product doesn't suit me?
You have 30 days after delivery to change your mind. Contact us with your order number: we'll explain what to do. See also the Returns page.
Is my order tracked?
Yes. As soon as it ships, you receive an email with your tracking number. You can also use our Order tracking page.
How can I contact you?
Our French customer service team reads every message: bonjour@doucepatte.fr or via the Contact page. We reply within 24 to 48 working hours.
Question not listed here? Write to us before you buy: we'd rather point you to the right product than sell you the wrong one.
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